Q: How do I connect and use my Bluetooth headset with my phone?
A: The phone must be Bluetooth you are trying to connect must be Bluetooth capable. As all phones, will have a slightly different connection procedures (you can check the individual phone manual for details on how to connect the bluetooth devices). However, they should follow a general connection procedure as below:

Note: Before you start using the headset for the first time, you must pair the headset with the mobile phone or device you want to use it with.

Step 1: Make sure the Bluetooth headset is charged and in Discoverable mode. To put the Bluetooth headset in discoverable mode, ensure the Bluetooth headset is off (when the Bluetooth headset is off there should be no lights on the LED of the headset). Press the rocker button until the LED flashes red and green (approximately 8 seconds), release the rocker switch and the LED should still be flashing red and green. This indicates Bluetooth headset is in discoverable mode.

Step 2: Once the Bluetooth headset is in Discoverable Mode, turn to your phone (make sure the Bluetooth function on your phone is “ON”) and go to search for new devices. Normally, this can be done by accessing the Bluetooth menu on the phone. The phone should indicate that it has found “BTHS” device. This code will be the STEP headset. Instruct the phone to connect to the headset.

Step 3: The phone should prompt for a pairing password. The default pairing code for STEP headsets is “0000”. Key in the password and the Bluetooth headset and the phone should now be paired.

Step 4: On some phones, the Bluetooth headset needs to be “connected” or set as “authorized”. This will instruct the phone to connect to the headset when the headset is on and in the usable range. Then it will be ready for use.

Step 5: Once you have turn off the Bluetooth headset or the phone (or both), you will need to connect it back once you turn it on again. To use the headset with the phone, press the rocker switch once after turning on the headset. This will tell the headset to connect with the phone.

Q: How do I disconnect and turn off my Bluetooth headset?
A: To disconnect, press and hold down the rocker switch for approximately 4 seconds until you see the LED flashes green continuously or until you hear a second series of short tones (high tones follow by low tones)

Q: How do I turn on and use my Bluetooth headset?
A: Press and hold the rocker switch for approximately 4 seconds until you see the LED flashes green or until you hear a series of short tones (low tones follow by high tones)

Q: What’s the range of my Bluetooth headset?
A:
The Bluetooth range is 10meters or 30 feet. This may vary depending on the environment conditions.

Q: How do I adjust the volume on the headset?
A: You can adjust the headset volume during a call by rocking the multi-function controller forward twice for each volume level increase you desire. To decrease the volume during a call, rock the multi-function controller backward twice for each volume level decrease you desire.

Q: How do I receive an incoming call and end a call from my Bluetooth headset?
A: When there is an incoming call, you will hear a ringing tone from the headset, upon hearing the ringing tone, press down the multi-function controller briefly to answer a call (you will hear a beep sound). To end a call, press down the multi-function controller briefly a second time (you will also hear a beep sound to indicate you have ended the call)